Customer Service

Christmas opening times

On this page:

County Hall

Contact centre

Haverfordwest Customer Service Centre

Libraries

Pembrokeshire archives

Registrars

Crematorium 

Scolton Manor

Leisure centres



County Hall

  • Monday 22 December: 9am - 5pm
  • Tuesday 23 December: 9am - 5pm
  • Wednesday 24 December: 9am - 5pm
  • Thursday 25 December: Closed
  • Friday 26 December: Closed
  • Saturday 27 December: Closed
  • Sunday 28 December: Closed
  • Monday 29 December: Closed
  • Tuesday 30 December: Closed
  • Wednesday 31 December: Closed
  • Thursday 1 January: Closed
  • Friday 2 January: 9am-5pm

 

Contact centre

  • Monday 22 December: 9am - 5pm
  • Tuesday 23 December: 9am - 5pm
  • Wednesday 24 December: 9am - 4pm
  • Thursday 25 December: Closed
  • Friday 26 December: Closed
  • Saturday 27 December: Closed
  • Sunday 28 December: Closed
  • Monday 29 December: 9am - 5pm
  • Tuesday 30 December: 9am - 5pm
  • Wednesday 31 December: 9am - 5pm
  • Thursday 1 January: Closed
  • Friday 2 January: 9am - 5pm



Haverfordwest Customer Service Centre

  • Monday 22 December: 9am - 12pm, 12:45pm - 4pm
  • Tuesday 23 December: 9am - 12pm, 12:45pm - 4pm
  • Wednesday 24 December: 9am - 12pm, 12:45pm - 4pm
  • Thursday 25 December: Closed
  • Friday 26 December: Closed
  • Saturday 27 December: Closed
  • Sunday 28 December: Closed
  • Monday 29 December: Closed
  • Tuesday 30 December: Closed
  • Wednesday 31 December: Closed
  • Thursday 1 January: Closed
  • Friday 2 January: Closed



Libraries

Crymch

  • Closes (2025): Tuesday 23 December, 6pm
  • Re-opens (2026): Friday 2nd January, 4pm

Fishguard

  • Closes (2025): Wednesday 24 December, 1pm
  • Re-opens (2026): Friday 2 January, 10am

Haverfordwest

  • Closes (2025): Wednesday 24 December, 1pm
  • Re-opens (2026): Friday 2 January, 10am

Milford Haven

  • Closes (2025): Wednesday 24 December, 1pm
  • Re-opens (2026): Friday 2 January, 10am

Narberth

  • Closes (2025): Tuesday 23 December, 5pm - Open + access available every day, 6am – 10pm over Christmas.
  • Re-opens (2026): Saturday 3 January, 10am - Open + access available every day, 6am – 10pm over Christmas.

Newport

  • Closes (2025): Monday 22 December, 12:30pm
  • Re-opens (2026): Saturday 3 January, 9:30am

Neyland

  • Closes (2025): Tuesday 23 December, 4pm  Open + access available every day, 6am – 10pm over Christmas.
  • Re-opens (2026): Friday 2 January, 10am  Open + access available every day, 6am – 10pm over Christmas.

Pembroke

  • Closes (2025): Tuesday 23 December, 1pm
  • Re-opens (2026): Friday 2 January, 11am

Pembroke Dock

  • Closes (2025): Wednesday 24 December, 1pm
  • Re-opens (2026): Friday 2 January, 10am

Saundersfoot

  • Closes (2025): Saturday 20 December, 1pm
  • Re-opens (2026): Saturday 3 January, 10am

St Davids

  • Closes (2025): Tuesday 23 December, 5pm
  • Re-opens (2026): Saturday 3 January, 10am

Tenby

  • Closes (2025): Tuesday 23 December, 6pm
  • Re-opens (2026): Friday 2 January, 10am 

Mobile

  • Closes (2025): Wednesday 24 December
  • Re-opens (2026): Friday 2 January

 



Pembrokeshire archives

  • Friday 19 December: 10am - 4pm
  • Wednesday 24 December: 10am - 1pm
  • Thursday 25 December: Closed
  • Friday 26 December: Closed
  • Wednesday 31 December: Closed
  • Thursday 1 January: Closed
  • Friday 2 January: Closed
  • Wednesday 7 January: 10am - 4pm

 

Registrars

Christmas period – Wednesday 24 December – Friday 2 January

  • Opening hours over the Christmas period are 9am-3pm Monday - Friday apart from Christmas day, Boxing day and New Year’s day when the office is closed
  • Saturday and Sunday – ceremonies only
  • If you wish to make an appointment to register a death please see our website for information or request a call back by emailing registrars@pembrokeshire.gov.uk

For out of hours in the event of an emergency (e.g. where for religious reasons a death must be registered and body buried before sundown or where a marriage or civil partnership ceremony needs to be arranged as a matter of extreme urgency) please contact the Pembrokeshire County Council out of hours service 0345 601 5522 who will contact a registration officer.

 

Crematorium 

During the Christmas and New Year period, our arrangements for burials and cremations will be as follows:

 

Wednesday 24 December

  • Office will close at 4pm
  • Burial and cremations services as per normal, except last burial time to be 1:00pm, last cremation time 1:45pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Monday 22 December

 

Christmas Day - Thursday 25 December

  • Parc Gwyn office closed
  • No burial and cremation services

 

Boxing Day - Friday 26 December

  • Parc Gwyn office closed                                      
  • No burial and cremation services

 

Saturday 27 December

  • Parc Gwyn office closed
  • Cremation services to be held from 10:45am up to and including 1:00pm
  • Cemeteries – Services for burial of ashes only up to and including 2:30pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Tuesday 23 December

 

Sunday 28 December

  • Parc Gwyn office closed
  • No burial and cremation services

 

Monday 29 December

  • Parc Gwyn office open as per normal
  • Cremation services to be held from 9:15am up to and including 3:15pm
  • Cemeteries – Burial services as per normal, except last burial time to be 2:30pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Tuesday 23 December

 

Tuesday 30 December

  • Parc Gwyn office open as per normal
  • Cremation services to be held from 9:15am up to and including 3:15pm
  • Cemeteries – Burial services as per normal, except last burial time to be 2:30pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Wednesday 24 December

 

Wednesday 31 December

  • Office will close at 4pm
  • Burial and cremations services as per normal, except last burial time to be 1:00pm, last cremation time 1:45pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Wednesday 24 December

 

New Years Day – Thursday 1 January 2026

  • Parc Gwyn office closed
  • No burial and cremation services

 

Friday 2 January 2026

  • Parc Gwyn Office open as per normal
  • Cremation services to be held from 9:15am up to and including 3:15pm
  • Cemeteries – Services for burial of ashes only up to and including 2:30pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Monday 29 December 2025

 

Saturday 3 January 2026

  • Parc Gwyn office closed
  • Cremation Services to be held from 10:45am up to and including 1:00pm
  • Cemeteries – Burial services as normal, except last Burial time to be 2:30pm
  • Burial and cremation forms for this day to be at the Parc Gwyn office by 9:00am on Tuesday 30 December 2025

 

Gardens and chapel of remembrance

Visitors are welcome from 10:00am until 4:00pm throughout the festive period.

Witness Interment bookings will be accepted on weekdays (excluding bank holidays) between Monday December 22 2025 and Friday January 2 2026, from 10:00am until 11:30am, an alternative time may be possible if a member of staff is not required to be in attendance.

 

Online cremation bookings

Our online bookings facility will be available throughout the holiday period for cremations.

If any problems are encountered, you should contact the office at the earliest availability.

 

Direct cremation

Direct cremations can be booked in for Monday-Friday before 9am as usual, excluding the Bank Holidays.

 

Collection of ashes

It may not always be possible for us to carry out a cremation on the same day as the service during this period, please contact us in advance if you require a next day collection of ashes.  

 

Burial and cremation forms

When arranging funerals, please be mindful of the bank holidays and remember to factor in additional time required for submission of paperwork as per our requirements stated above.

If any forms are ready before the deadline date, please submit them early. The sooner we have them, the sooner any issues can be addressed and your forms processed.

Late arrival of forms may result in being unable to cremate on the day of the service.

 

Music at cremation services

During the festive period Funeral Directors are reminded to provide sufficient notice (3 working days excluding Bank Holidays) for all requests which are not in our library.



Scolton Manor

Park/Grounds: open daily 9am – 4.30pm

Please note all buildings and toilets onsite will be closed between Monday 22nd December 2025 and Sunday 4th January 2026 inclusively.



Leisure centres

Christmas opening hours 2025 (opens in a new tab)

 

 

 

ID: 2768, revised 18/12/2025