Pollution complaints for Refineries/LNG/RDF Waste disposal site/Withyhedge landfill site
Chemical drums on beaches
Checking whether a company is a registered waste carrier/clarification on waste carriers licenses – for example to carry Asbestos/Japanese Knotweed/trade waste purposes
River pollution ( not litter in a little local stream)
Flood warnings/Flood risk by postcode

Welsh Water/Dwr Cymru

telephone: 0800 052 0145 (emergencies 0800 052 0130)

website: Dwr Cymru (opens in a new tab)

What they deal with:

mains sewage
water and waste water

Environment and Highways

South Wales Trunk Roads Agency

telephone: 0300 123 1213

email: contact@traffic.wales

website: South Wales Trunk Road Agency (SWTRA) (opens in a new tab)

What they deal with:

TR - A477 St Clears to Pembroke Dock
TR - A40 St Clears to Haverfordwest to Fishguard/Goodwick
TR - A4076 Milford Haven to Haverfordwest - This runs from Scotchwell roundabout Haverfordwest to Milford Haven Tesco roundabout including Victoria Bridge
TR - A487 Fishguard to Ceredigion onwards

responsible for: (If on a Trunk Road report to SWTRA (opens in a new tab))

potholes
gullies
verge cutting
street lights
traffic lights
dead animals on highway
cars for sale on highway
road closures

Community support

Citizens Advice

Haverfordwest 36-38 High Street, Haverfordwest, SA61 2DA

Pembroke Dock 38 Meyrick Street, Pembroke Dock, SA72 6UT

telephone: 01437 806070

What they deal with:

help in completing benefit forms ( apart from housing benefit/council tax reduction which is dealt with by Pembrokeshire County Council), benefits calculator, checking entitlement to benefits
using a food bank - to be referred and issued with a voucher for PATCH charity (opens in a new tab) for a food parcel voucher
offer advice about what to do if you are struggling to pay your energy bills
housing advice
debt management/financial education

Turn2Us

website: Turn2Us (opens in a new tab)

What they deal with:

benefits calculator/benefits advice
PIP Helper Tool (Personal Independence Payments)

Community Hub

telephone: 01437 723660

email: enquiries@pembrokeshirecommunityhub.org

website: Pembrokeshire community hub (opens in a new tab)

What they deal with:

One-stop shop for advice, guidance, information and signposting in the county.

FRAME

telephone: 01437 779442

email: info@frameltd.co.uk

website: Pembrokeshire FRAME (opens in a new tab)

What they deal with:

Social Enterprise which supports people with work experience, training and life skills
Recycle and re-use furniture, household goods etc...
Supports local community with access to second hand furniture & household goods
Bulky waste collections

Benefits

Department of Work & Pensions (DWP)

website: Department of Work & Pensions (opens in a new tab)

What they deal with:

Attendance allowance
Carers allowance (opens in a new tab)
Child benefit
Disability living allowance (DLA)
Employment and support allowance
Jobseekers allowance
Income support
Pension credit
Personal Independence Payment (PIP)
Universal credit

Information is also available in our cost of living section.

Environmental, tourism and planning

Pembrokeshire Coast National Park Authority

telephone: 01646 624800

website: Pembrokeshire coast (opens in a new tab)

email: info@pembrokeshirecoast.org.uk

What they deal with:

to conserve and enhance the natural beauty, wildlife and cultural heritage of the National Park, and
to promote opportunities for public enjoyment and understanding of its special qualities.