Transport Strategy
On-demand community transport and taxi services in South West Wales
The South West Wales Regional Metro, with their consultants WSP, are conducting an in-depth analysis of 'on-demand' bus and taxi services within the South West Wales Region (Pembrokeshire, Carmarthenshire, Swansea and Neath Port Talbot).
This study aims to identify a set of recommendations for the upcoming Regional Transport Plan, to provide residents and visitors with a more integrated and improved demand responsive transport offer and to encourage taxi operators to continue to serve more deeply rural areas, outside of peak times.
What is 'on-demand' transport?
'On-demand' transport can be defined as a flexible service which allows passengers to book their journey at a convenient time, from a designated pick-up point to a desired dropped off destination. This can include both demand responsive and community transport services which are defined as follows:
- Demand Responsive Transport (DRT) is a shared transportation service which operate within a specified catchment area. These services adapt their routes and schedules to meet passenger demand. Currently within the region, both Fflecsi and Dial-a-Ride offer a DRT service within the region.
- Community transport is a form of demand responsive transport but offers more community led solutions. Community Transport can include car sharing, taxi services as well as vehicular hire and Demand Responsive Transport provision.
How to have your say
Drop-in sessions:
- Tuesday 15 July, 3.00pm - 7.00pm - Letterston Memorial Hall, Station Road, Letterston, Haverfordwest SA62 5RY
- Thursday 17 July, 3.00pm - 7.00pm - Crymych Arms Inn, Crymych, Pembrokeshire SA41 3RJ
Have your say online now (opens in a new tab)
Closing date: 11.59pm, Thursday 31 July 2025