About Us and Our Aims
Pembrokeshire Library Service exists to make a positive difference to people’s lives; to reduce disadvantage; to inspire lifelong learning, and to create stronger and healthier communities.
We will do this by: delivering consistently excellent services; by targeting our activity at people and communities in most need, and by working collaboratively to deliver more than we could achieve on our own.
Between April 2013 and March 2014 our libraries had:
- 537,287 visits (equivalent to every man, woman and child in Pembrokeshire visiting more than four times a year)
- 482,727 loans of books and other resources
- 69,559 uses of our free internet access computers
- 12,398 uses of our free Wifi service
We asked our customers what they thought of our libraries:
- 99.5% of adults
- 99% of children
- 98% of teenagers were satisfied or very satisfied with our service
What our users say:
'I love the library. It helps me with my homework and everything else. It's wonderful.'
Fishguard library teenage user
'The staff are unfailingly helpful and friendly'
Haverfordwest library user
Our priorities have been inspired by our analysis of what the best libraries deliver. We aspire to be amongst them – to be the best public library service in Wales. We will achieve this by delivering three overarching priorities:
Priority 1: Creating stronger and healthier communities
Priority 2: Reducing poverty
Priority 3: Delivering excellence, efficiently