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Health and well-being services

Child and Adolescent Mental Health

Hywel Dda Health Board - Mental Health Services in West Wales (opens new window)

The Young Minds Parents' Helpline (opens new window) 0808 802 5544 offers free confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.

Citizens Advice Guide (opens new window) provide free, independent advice on legal issues, money, benefits and other problems. To make an appointment in Wales call: 08444 77 20 20

To link directly with the Citizens Advice Bureau guide on Help with mental health problems in Wales.

BBC Health - Children with mental health issues (opens new window)

BBC Health - Emotional and mental health (opens new window)

ID: 1757, revised 11/02/2020

Protect Children Against Flu

In 2014, all 2, 3 and 4 year old children, those of school year 7 age, and children aged 2 and over at increased risk of being very ill with flu, will be offered a nasal spray flu vaccine to help protect them from flu. Children aged 6 months and over, at increased risk of becoming very ill with flu, will continue to be offered flu vaccination every year. 

The flu vaccination is quick and safe and could prevent weeks of serious illness. Children who are 2,3 and 4 years old on 31 August 2014 will be invited to attend the GP surgery for the vaccine. Most year 7 pupils will be offered the vaccine in school. 

You can get advice form your GP practice, school nurse, Health Visitor or NHS Direct Wales.

Visit the Public Health Wales website or phone 0845 46 47

Download the NHS Wales Flu Vaccine leaflet

ID: 1758, revised 13/12/2017


Myths and facts about suicide

  • There’s no turning back – suicide is final.
  • There’s no choice after death, so ‘choose life’.
  • Sometimes the person who attempts suicide does not die but damages their body so badly that full recovery is impossible.
  • There is no coming back. There are no second chances.
  • You can’t be dead just for a little while then come back to have tea with your mum.
  • You can’t just try it and expect everything to be okay. It’s a very fine line between life and death, often less than 30 seconds.
  • The effect of suicide on family and friends can be overwhelming. Suicide is the most difficult for those who are left behind to cope with.
  • You have prevented other people from helping you forever.
  • You will never be around to help other people who may be feeling just as bad as you have felt.
  • Many suicides can be prevented. It is not the inevitable outcome for a distressed young person going through a difficult time.

 For more information or support regarding any issues with suicide please click on the link below :

Suicide – NHS choices

ID: 1762, revised 21/08/2017

The Social Services and Wellbeing Act (Wales) 2014

The Social Services and Well-being (Wales) Act received Royal Assent and became law on 1 May 2014. It came into force on 6 April 2016.

The Act provides the legal framework for improving the well-being of people who need care and support, and carers who need support, and for transforming social services in Wales.

Read the Social Services and Well-being (Wales) Act. or click here for the easy read version for young people.

If you visit the Welsh Governments Website there are documents that demonstrate how this act affects different people/professionals in Wales.

e.g if you are a carer – find the relevant information here

The Care Council for Wales has a learning hub where you can access different information.


Essential numbers and links

1.     NHS Direct Wales The NHS Direct Wales website contains a wide range of health information including details of dentists, pharmacies, sexual health clinics and support groups in your area as well an A-Z encyclopaedia of health.

National Health Service Direct Wales (opens new window)

2.     A - Z encyclopaedia of health Information on medical conditions and treatments.

NHS Direct Wales - Encyclopaedia (opens new window)

3.     Choose Well Choose Well will help you decide if you need medical attention if you get sick. It explains what each NHS service does, and when it should be used.

Choose Well (opens new window)

4.     Accident and Emergency Departments (A&E) Accident and Emergency Departments (A&E) are found at most hospitals. They help people who show signs of being very ill or are badly injured. If you telephone 999 and tell the operator that there is a medical emergency, a response vehicle will be sent to your location.

NHS Wales - Local Health Services (opens new window)

5.     Hywel Dda Health Board Hywel Dda Health Board has a responsibility to provide all the necessary healthcare services for Carmarthenshire, Ceredigion and Pembrokeshire and to improve the health and wellbeing of its residents.

Hywel Dda Health Board (opens new window)

6.     Health in Wales Health in Wales is the gateway to information on health and NHS services in Wales. See strategies, policies, statistics and data. Access the latest news, research and jobs online. Health in Wales is a sister site to National Health Service Direct Wales (opens new window)a gateway to information and advice about your personal health.

Health in Wales (opens new window)

7.     Public Health Wales Protecting and improving the health and wellbeing of the population of Wales.

Public Health Wales (opens new window)

ID: 1749, revised 21/08/2017

Stop Smoking

If you want to quit smoking visit NHS Smoke Free where you can order a free Quit Kit containing lots of resources and information on quitting smoking.


Stop Smoking Wales (opens new window)

NHS - Smoke Free (opens new window)


ID: 1753, revised 13/12/2017

Substance misuse

There are many reasons why people use substances. Some experiment while others use them as a way of coping with difficulties. However, the substances themselves often become the difficulty whereas the original problem could have been solved or become easier over time.

Legal substances such as alcohol or tobacco, or illegal ones such as cannabis, ecstasy or cocaine can seriously affect your life, causing long-term damage or even death. When it gets out of control, the substance usually begins to control the user. The more of a substance a person uses, the more tolerance they build up so they need more to get the same effect. Aside from the cost, every area of a person's life can be affected, from health through to relationships, school or work.

Some illegal substances can have a serious impact on your mental health. Some can be physically addictive, while others cause a psychological addiction with the user thinking that they need to use the substance to feel okay. Sometimes this is why people might not want to stop using substances or find that it is much harder to stop than they thought.

Talk to Frank (opens new window)

Frank gives information, support and advice on drugs. Tel: 0800 77 66 00

Drugaid - Choices. They are based at Allied House, Ground Floor, Perrots Road, Haverfordwest, Pembrokeshire, SA61 2HD. Telephone number 01554 755779.

Drugaid's Choices Service offers support, preventative and harm reduction information, and therapeutic and practical interventions to children, young people and families in relation to the use of drugs and alcohol. Choices deliver outreach campaigns and offer training and ongoing consultancy and support to universal, targeted and specialist services.


Dan 24/7 (opens new window) provides a free and bilingual telephone helpine providing a single point of contact for anyone in Wales wanting further information and / or help relating to drugs and / or alcohol.

This service is available 24 hours a day, 7 days a week.

Tel: 0808 808 2234 (Free from landlines but some mobiles may charge for this service)

The Dan 24/7 Drugs A to Z (opens new window) website has an A to Z of drugs to show you what drugs look like, the risks of taking them, the slang names drugs go by and information about the legal penalties for possessing and supplying drugs.

Young Minds (opens new window) has user-friendly advice for young people and their parents on the effects of using cannabis (surveys suggest that one in three young people have tried cannabis by the age of 16 years).

Family Lives (opens new window)offers a confidential parentline on 0808 800 2222 for advice, information and support on any aspect of parenting and family life

If you have a teenager and are worried about drugs and alcohol link directly to Family Lives advice here: Family Lives - Drugs and Alcohol (opens new window)

ID: 1754, revised 14/12/2017

Pembrokeshire Adult Substance Misuse Services

Substance Misuse Services in Pembrokeshire aim to reduce the harm caused to the individual, their family, friends and the community, by providing assessment, care management and a variety of community interventions and access to in patient and residential treatment.

Services are provided by Pembrokeshire County Council, Hywel Dda and Dyfed Drug and Alcohol Service (DDAS), and all referrals to the Adult Substance Misuse services are via DDAS- 01437 967980.

What is substance misuse?

Substance misuse is the continued use of drugs or alcohol despite negative consequences to the individual using, their friends, family and the community. All substance use has the potential to cause health, social and criminal consequences.

The most commonly used substances are alcohol, nicotine and cannabis, others include stimulants such as amphetamine, opiates such as heroin and depressants such as benzodiazepines.

What causes substance misuse?

Substance use often starts when people are young and influenced by friends and family. Most peoples use will reduce as they get older, but for others it can become a problem. While initially they may have enjoyed the effects, they may find it increasingly difficult to enjoy life without substance use.

Some people may find that substance use helps them to deal with difficulties in their lives, and this can often lead to increased use. Substance use itself may then cause problems for the individual, financially or within their relationships influencing them to use more, creating a vicious circle.

Some people use substances to manage physical or emotional pain, often while providing short term relief, the substance use will have long term negative consequences.

What problems are caused by substance misuse?

Increased use of drugs or alcohol can lead to physical and/or psychological dependence making it harder for the individual to stop using despite the consequences.

Substance misuse can have severe consequences to the individuals physical and mental health, it can lead to family breakdown, financial difficulty, homelessness, arrest, unemployment and in some instances death.

Drugaid's Choices Service offers support, preventative and harm reduction information, and therapeutic and practical interventions to children, young people and families in relation to the use of drugs and alcohol. Choices deliver outreach campaigns and offer training and ongoing consultancy and support to universal, targeted and specialist services. Tel: 01437 967980

Substance Misuse Team

ID: 1755, revised 21/04/2021

Sexual Health

Download details of Sexual Health Clinics within Carmarthenshire, Ceredigion and Pembrokeshire:

Hywel Dda Health Board Sexual Health Clinics (opens new window)

Sexual Health - Health Challenge Pembrokeshire (opens new window)

Pembrokeshire Youth Zone - Sexual Health (opens new window)

Family Lives (opens new window) offers a confidential parentline on 0808 800 2222 for advice, information and support on any aspect of parenting and family life.

If you have a teenager and are worried about discussing sex and relationships with them link directly to Family Lives advice here: Family Lives - Got a teenager (opens new window)

The sexual health charity FPA (opens new window) gives straightforward information, advice and support on sexual health, sex and relationships to everyone in the UK.

FPA offer tips and advice to give you the confidence to talk to your children about growing up, relationships and sex, link directly to FPA for parents and carers here: FPA (opens new window)

BBC Health - Sexual health (opens new window)

ID: 1756, revised 13/12/2017