Consumer Advice

Problems with services

Buying at home: off-premises contracts explained

Buying by internet, phone and mail order: distance contracts explained

Buying communications and media packages

Buying from business premises: on-premises contracts explained

Dry cleaning

Gas and electricity competition

Guarantees and warranties

Is the trader right?

Professional architectural services and your building project

Remedies and redress: an overview of your key consumer rights

Supply of services: what to do if things go wrong

Supply of services: your consumer rights