Consumer Advice

If you are in dispute

Getting evidence to prove your claim

I can't contact the trader: what can I do?

Insolvency

Is the trader right?

Misleading and aggressive practices: rights of redress

Remedies and redress: an overview of your key consumer rights

Thinking of suing in court?

Trade associations and regulatory bodies

Unfair terms in consumer contracts and notices

Unfair trading practices

Writing an effective complaint