In September 2019, we introduced a new subscription-based fortnightly waste collection service for disposable nappies and other absorbent hygiene products (AHPs) such as incontinence waste care products.
If someone in your home uses disposable nappies or other AHPs and the property is their main place of residence, you can register for the AHP collection service to get these materials collected separately from your other waste and recycling.
We throw away over 3 billion nappies in the UK every year. A disposable nappy takes up to 500 years to decompose. Collecting nappies and incontinence waste separately means they can be recycled, leaving you with more space in your residual (grey) bag for waste that cannot be recycled.
How do I register?
You can register for the AHP collection on: My Account
How will it work?
After you have registered, we will provide you with rolls of 60 litre purple sacks for AHP waste only and a calendar of fortnightly collection dates, these calendars are also available through My Account once you have signed up for the service.
You should present your waste at the kerbside on your collection day in the purple AHP bags we provide, not in black bags or other bags. If you wish, you can put the AHP sack in a bin or other container. This can be any colour, however, there will be restrictions on the size of the bin or container to ensure our waste operatives can manually empty them easily without the risk of injury.
Because this is a targeted, subscription-based collection, if you do not use the service for three consecutive collections your subscription will be cancelled and you will need to reregister to ensure the service is run in an efficient way.
Registered customers who use the service for disposal of anything other than for its intended purposes will have the service removed.
What will be collected?
All the items listed above are eligible for this collection service.
This service is not for sanitary waste or feminine hygiene products and these should be disposed of in your residual waste bags.