School Meals

Low Balance Alert

For each of the Cashless Catering Accounts you have added to ‘My Account’ you will receive an email and FREE text alert when the balance drops below £10.00. You will receive one alert per week until the account is credited. 

To opt in for low balance alerts:

  1. Login to My Account
  2. Click on 'My Services' and select 'My Notifications'
  3. Add ‘Cashless Catering Low Balance Alerts’ in the Service Notifications section.

Please remember credits to your accounts will take 24 hours to appear.

To check we have your correct email address and mobile number

  1. Login to My Account
  2. Click the ‘Edit’ link next to your name
  3. Click ‘Edit Contact Details’
  4. Check/Edit your email address and mobile number
  5. Click ‘Save Changes’ at the bottom of the page

Find out what other notifications are available via our Notify service.


ID: 2823, revised 25/08/2023