COVID-19: Any specific information relating to Pembrokeshire will be updated at or How to apply for a Covid-19 test,

Help u Welsh Water

Help U: Welsh Water

HelpU Scheme - help paying your water bills

What is HelpU?

This tariff helps the lowest income households in our region. To qualify for HelpU the water supply to the household must be for domestic use only, someone in the household must receive at least one means-tested benefit and the combined annual household income must be on or under the threshold for the household size as shown in the table below.


Household Size Income Threshold
1 £8,900
2 £13,400
3+ £15,300



It’s important you include all the income your household receives from all adults who live at your property who are aged 16 years and over.

Help U Welsh Water


ID: 3526, revised 19/03/2021