Freedom of Information/Environmental Information Regulations
Freedom of Information/Environmental Information Regulations Performance Statistics
- 95% or more of requests received responded to within 20 working days - Good
- 90-94% of requests received responded to within 20 working days – Adequate
- Less than 90% of requests received responded to within 20 working days – Unsatisfactory
Calendar year(as per Information Comissioners Office) |
No. of requests completed |
No. of requests completed within 20 working days |
% completed within 20 working days |
| 2025 (at the end of quarter 1) | 264 | 251 | 95% |
| 2024 | 1166 | 1102 | 95% |
| 2023 | 1027 | 969 | 94% |
| 2022 | 858 | 817 | 95% |
| 2021 | 807 | 774 | 96% |
| 2020 | 814 | 675 | 83% |
How to Make a Request
There are two ways of requesting information.
- To find out information about the Council or the Environment make a Freedom of Information or Environmental Information Regulations request.
- To obtain information the Council may hold about you, you need to make a Subject Access Request under Section 7 of the Data Protection Act.
How to Appeal a Response
If you wish to appeal the Authority's response to your request for information, you can request for an Internal Review to be conducted. Please put your request in writing within two months of the date of the response to your original request:
Senior Information Governance Officer
County Hall
Haverfordwest
SA61 1TP
or email - FOI@pembrokeshire.gov.uk
An independent Reviewing Officer will review your request, and issue a response within 20 working days, however there are circumstances in which requests will be completed within 40 working days.
If you are not satisfied with the outcome of the Internal Review, you have the right to contact the Information Commissioner’s Office, the regulatory body for the Freedom of Information Act and the Environmental Information Regulations.
Information Commissioner's Office - Wales
Second Floor,
Churchill House,
Churchill Way,
Cardiff.
CF10 2HH
Tel: 0330 414 6421
Email: wales@ico.org.uk
FOI Fees and Charges
We try to provide information freely whenever we can. When we do have to charge you for information, charges will be justified, transparent and kept to a minimum.
Charges may be made for actual disbursements such as:
- Photocopying/printing
- Postage and packaging
- The cost directly incurred as a result of viewing information
Charges may also be made for information where they are legally authorised. A schedule of fees will be published for such information.
Charges may also be made for making copyright datasets (or parts of datasets) available for re-use.
Re-use of Published Information
Unless covered by the terms of a specified licence, the council's express permission must be obtained before re-using information described on this page. Please use the contact details on the User Feedback page to request permission.
User Feedback
User feedback on the Disclosure Log or Publication Scheme can be submitted via the Customer Feedback - Compliment / Comment form or direct to:
Freedom of Information
County Hall
Haverfordwest
SA61 1TP
For more information about the Freedom of Information Act, Environmental Information Regulations and Publication Schemes, visit the Information Commissioner's website
Freedom of Information and Environmental Information
Before you make a Freedom of Information or Environmental Information request you may like to search our Disclosure log to determine if the question has previously been asked and answered. The Disclosure Log lists all our responses to requests made under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004. You may also find the information you are looking for in the Council's Publication Scheme.
If you do not find the information you need, you have a right to ask us for information under the Freedom of Information Act 2000, Environmental Information Regulations 2004 and the Data Protection Act 2018. Should you have a complaint please visit our Dissatisfaction relating to Freedom of Information (FOI) / Environmental Information Regulations (EIR) Requests page.
For enquiries, please contact:
Email: FOI@pembrokeshire.gov.uk
Freedom of Information Team (01437) 77 6684
Search Disclosure Log
Due to website accessibility requirements Pembrokeshire County Council have not been in a position to publish FOI / EIR responses since January 2022 however we anticipate being in a position to start publishing these again in the coming months.
Listed are our responses to requests made under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.
You can search the list by date of response or by directorate.
We also routinely make information available through the Publication Scheme.
The Authority will also make datasets available for reuse. Some of the datasets will be updated as new information becomes available.
If you wish to make a request for information not included in our Publication Scheme or in the Disclosure Log, advice on how to do so can be found on Freedom of Information.
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