Day Centres and Respite Care
Havenhurst Care Home
Our Residential Care Home for Older people who experience mental health problems in Pembrokeshire is Havenhurst Care Home
WWe provide respite care, assessment & rehabilitation support for adults who need support, care or protection. We work in partnership with Social services & The Health Board. Havenhurst Care Home is registered & inspected by Care & Social Services Inspectorate Wales (opens in a new tab), cssiw@wales.gsi.gov.uk.
Where is Havenhurst Care Home?
Havenhurst Care Home, Sandhurst Road, Milford Haven, SA73 3JU7, Pembrokeshire.
When is Havenhurst Care Home open?
Havenhurst Care Home is open 24 hours a day throughout the year.
How to access Havenhurst Care Home?
To access Havenhurst Care Home a person must have an assessment through Adult Social Care, Pembrokeshire County Council..
What is the purpose of Havenhurst Care Home?
Havenhurst Care Home provides a service that:
- Provides care in a homely, friendly & relaxed atmosphere
- Support & encourage people to live as full & active life as possible
- Ensure that all people have the right to express their own beliefs
- Ensure all people are treated with respect & privacy at all times
- Allows Carers to have valuable time away from their caring responsibilities
What does Havenhurst Care Home provide?
Havenhurst Care Home provides two types of services:
- Respite Care - The Respite care service can be booked throughout the year enabling the person & their carers to have a planned break.
- Rehabilitation - Rehabilitation service provides support to enable people to regain & maintain their independence as far as possible. There is a bungalow set in the grounds of Havenhurst which is used for this service.
- Residential Care (long-term care) for individuals who need substantial help with their daily living needs.
Havenhurst Care Home provides the following:
- Healthy living & well -being support
- Assist with individualised care needs
- Various activities
- Nutritional & varied meals with dietary needs catered for.
- Laundry
How much will it cost?
There may be a charge for staying in Havenhurst Care Home. People are asked to complete a financial assessment in order to determine ability to pay & how much will be charged for respite services. People who stay for a period of time on assessment will not be expected to contribute financially.
Further information
Initial contact is made through our contact centre on 01437 764551 & referrals directed to applicable resource teams.
Useful links
Dewis Cymru (opens in a new tab) is the place to go if you want information or advice about your well-being – or want to know how you can help somebody else.
Hillside Residential Home
Hillside Residential Home provides a residential care service for adults mainly over 65 years old who need support, care rehabilitation or safeguarding including people leaving hospital; working in partnership with Social Services & Hywel Dda.
Hillside Residential Home is registered & inspected by Care & Social Services Inspectorate Wales (CCSIW) (opens in a new tab)
Where is the Residential home?
Hillside Residential Home, Troed y Rhiw, Goodwick, Pembrokeshire, SA64 0AU.
When is the Residential home open?
Hillside Residential Home is open 24 hours a day throughout the year & has respite, intermediate care & permanent beds.
How to access Hillside Residential home?
A person can access Hillside Residential Home for Respite or Permanent beds following an assessment of need & referral from Adult Care.
To access Hillside Residential Home for the intermediate care service the person will need to have a joint social care & health assessment.
What is the purpose of Hillside Residential Home?
Hillside Residential Home provides a service that:
- Provides care in a homely, friendly & relaxed atmosphere
- Support & encourage people to live as full & active life as possible
- Ensure that all people have the right to express their own beliefs
- Ensure all people are treated with respect & privacy at all times
- Allows Carers to have valuable time away from their caring responsibilities
What does Hillside Residential Home provide?
Hillside Residential Home provides 3 types of services
- Respite Care
The Respite care service can be booked throughout the year enabling the person & their carers to have a planned break.
- Intermediate care
The intermediate care service provides rehabilitation therapy for up to 6 weeks to enable people to maintain their independence as far as possible. Where applicable this may be offered to people from 45years of age where the assessed need is identified.
- Permanent Beds
The Permanent beds service provides a home for those in need.
Hillside Residential Home provides the following:
- Healthy living & well -being support
- Assist with individualised care needs
- Various activities
- Nutritional & varied meals with dietary needs catered for.
- Laundry
How much will it cost?
There may be a charge for staying in Hillside Home. People are asked to complete a financial assessment in order to determine ability to pay & how much will be charged. This will be carried out as part of their assessment.
Further information
Initial contact is made through our contact centre on 01437 764551 & referrals directed to applicable resource teams.
Day centres
We provide in house day services based in six day centres across Pembrokeshire.
Initial contact is made through Pembrokeshire County Council contact centre on 01437 764551 & referrals will be directed to applicable resource teams.
On this page:
When are the day centres open?
What do the day centres provide?
Where are the day centres?
The 4 day centres are:
- Meadow Park , Haverfordwest
- Havenhurst, Milford Haven
- Wintern, Goodwick
- Bro Preseli, Crymych
When are the day centres open?
The service operates a programme of activities across the week in each locality. The service does not operate on designated staff training days and excludes bank holidays.
What do the day centres provide?
The day centres provide a day service for older people, people diagnosed with dementia and adults who have a learning disability that live in the community. The day centre provides support to people who need extra assistance to enable them to maintain their independence.
The purpose of day centres is to provide a service that:
- Values & respects people as individuals
- Promotes well-being
- Supports & enables people to maximise independence
- Supports people to make decisions about the services they receive
- Allows carers to have valuable time away from their caring responsibilities
The day centres provides the following opportunities:
- Healthy living & well–being
- Sports / Leisure & Gentle Exercise
- IT and Digital
- Lunchtime meal & refreshments
- Arts & Crafts
- Cooking & Baking
- Community
- Reminiscing
- Nature / Gardening
Activities take place in our centres we use local community facilities such as leisure centres, local libraries and work with third sector organisations.
How much will it cost?
This depends on the outcome of a financial assessment in order to determine ability to pay.
The day care charge for council owned day centres is £32.49 per day.
There is currently a maximum charge of £100 per week for all community-based services.
Where lunches are provided by our in-house catering department they are charged at the current rate of £4.86 per day. Alternative provision is available at some sites and costs vary.
There is an additional charge for some activities.
Transport
People can use their own means of transport to access Day Centres or transport may be provided subject to eligibility & availability. This will be discussed in your assessment.
There is also the option of community transport that could be used to travel to a day centre: social services transport
Adult care respite
What is Respite?
- Respite care is a short stay in a care home or nursing home.
- Respite is usually used 1 week at a time but can be for longer.
- It gives family members and carers a break from caring.
Important things to know
- Your respite allowance will be agreed with your social worker and recorded in your care plan.
- Your respite allowance renews every year on the date your care plan was approved.
- Your respite allowance might change after a review, so check your care plan.
- You can choose a care home that can meet your needs.
- You can use your respite when it suits you during the year.
- If the care home you choose charges more than the cost agreed in your care plan, you will need to ask someone to pay the additional cost.
- Your assessed contribution will have to be paid even if someone else pays the additional cost.
How to arrange respite care
- Contact care home or nursing home that you would like to use.
- Ask if they have availability for the dates you need.
- The home may ask to meet the person who will have respite or see a copy of their care assessment to make sure they can meet their needs.
- If the home has availability and can meet the person's needs, you can book the respite stay with them.
- Contact the Social Care Business Unit in Pembrokeshire County Council and ask for a contract to be arranged for the respite stay.
- The Social Care Business Unit will update your respite record and will arrange for the contract, for the respite, to be sent to the care home.
Paying for respite care
The person who receives the respite will need to pay a contribution towards the cost, if assessed to do so.
Social Care will pay the care home and then invoice you for your assessed contribution.
Your assessed contribution is based on your financial assessment. You will have completed a Declaration of Means form for the financial assessment. The maximum contribution is £100 per week.
Additional Costs
Some care homes charge more than the weekly amount paid by the Council.
If they do, they may ask for an Additional Cost Contribution (sometimes called a top-up fee).
Before booking, it is important to ask the home if there are any extra charges.
Any additional cost must be paid by a third party, such as a relative, friend, or another person who agrees to make the payment.
Emergency Respite
If you need emergency respite, the same process applies.
If you need help finding a placement or arranging respite at short notice, please contact:
- Pembrokeshire Adult Care Services: Tel: 01437 764551 and ask to speak to the Duty Social Worker
- Out of Hours Service: Tel: 0300 123 5519
If you need any further advice or support, please contact Social Services Adult Care using the numbers above.
Quick checklist
Before booking respite:
- Check how much respite you have left.
- Find a suitable provider
- Obtain costs and availability.
- Contact the Social Care Business Unit.
- Keep a record of all respite used.
Milford House Centre
Milford House Centre provides services for customers with mental health problems who need support.
The centre includes:
- Yr. Hafan - 24 hour supported accommodation consisting of 5 Rehabilitation beds
- Haven View – 24 hour supported accommodation providing respite and assessment.
- Yr. Nyth – A 3 bedded flat, where staff provide support through the Housing Support Grant based on assessed need on a short term basis.
- Trafalgar Road Project - 6 single flats, were staff provide support through the Housing Support Grant based on assessed need on a short term basis.
Access to this service is through the mental health team assessment process.
Community Mental Health Team (CMHT):
North – 01437 773157
South – 01437 774042
St. Caradog Unit / Crisis Resolution Service (CRS): Tel: 01437 772854