Pembrokeshire Families' Support Network (PFSN)

Supporting families in Pembrokeshire

The Pembrokeshire Families' Support Network (PFSN) launched in 2022 and provides the opportunity for our family support teams, along with local voluntary and community sector groups, to work together to support and help families thrive.

The following support services are available - please scroll further down the page to ‘Who’s Who’ for more details on each of these services.

• Family Support Team
• Action for Children
• Springboard
• NHS Health Visitor Services
• Inclusion Support Team
• PAVS Community Connector
• Youth Services
• Housing related support
• Citizens Advice - People PWR 

 

Our aim is to provide families with the right support at the right time, provide a quick response to those who need help to access to support services and give families the confidence to continue making positive changes independently.

How does it work?

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If you are a parent

To access the Pembrokeshire Families' Support Network (PFSN) you can either:

• Call us on 01437 770023, Monday to Friday, 9.00am-5.00pm or
• Complete the online self-referral form

 

If you are a professional

If you would like to refer an individual or local family for support from our Early Intervention and Support Teams, please complete the professional referral form

• Received forms will be actioned at our weekly allocation meetings.

 

‘Who’s Who’: A guide to the family support teams in Pembrokeshire Families’ Support Network (PFSN)



Family Support Team

Helping families feel confident, strong, and supported.

How we can help:

• Early help – Get support before small problems grow.
• You’re in control – Choose the help that’s right for you.
• Parenting support – 1:1 chats and group sessions to help with parenting, routines, and family life.

 

Support with:

• Child behaviour
• Child development
• Routines and rules
• Sleep
• Parenting teens
• Domestic abuse
• Support with additional needs
• Self-care and confidence
• Finding other services that can help
• Co-parenting and separation
• Child-to-parent abuse

 

Family Support Team parenting courses/ groups (opens in a new tab)

 



Action for Children

Hawthorn Project

Hawthorn Project was set up as a Pembrokeshire Children’s Centre in August 2000 to address this problem by improving inter-agency cooperation and offering support and advice to families. The centre works in partnership with Pembrokeshire County council and Hywel Dda NHS Trust.

Hawthorn Project | Action For Children (opens in a new tab)

Pembrokeshire Young Carers service supports young carers aged 8 – 25

The direct support we provide includes young carers needs assessment; personal support, advice and guidance; individual and group support; trips and activities during school holidays; help to access specialist services; help to access universal services such as leisure and youth services.

Pembrokeshire Young Carers | Action For Children (opens in a new tab)

 



Springboard 

Springboard+ is a Learning Pembrokeshire project which runs a wide range of fun, free and exciting courses for adults and families to develop their Essential Skills.

Why join Springboard+?

Through joining one of our courses you and your family can have fun, learn new skills, meet new people, and get support to progress onto further learning, volunteering or employment.

Where can I see the current Springboard+ schedules?

Each partner school shares information about which workshops are being held in their schools through their own apps such as ClassDojo, Seesaw, and ParentMail. 

To check out courses running in 11 partner schools go to the Springboard+ Padlet (opens in a new tab)

Springboard+ - Pembrokeshire County Council

 



NHS Health Visitor Services

The health visiting team offers a service to every family with children from birth to five years of age.

We can help you in different ways including:

• feeding
• sleep
• behaviour and play
• information on immunisation
• your child’s growth and development
• support your emotional health and wellbeing
• any issues you may have around domestic violence or keeping your child safe

 

The health visitor will visit you at home when your baby is about two weeks old, and you will be offered further appointments during the following weeks. We will contact you when your child is 6, 15, 27 months and 3 ½ years old to see how you and your child are both doing.

Health visiting - Hywel Dda University Health Board (opens in a new tab)

 



Inclusion Support Team

The Inclusion Support Service can support families, including families of children with of children and young people with additional needs or a disability, who may benefit from 1:1 parenting support within the home. This could include emotional and practical support; parenting approaches and strategies; and information and specialist support. The Inclusion Support service also offer the Parent Partnership impartial advice and information service for families who would information about education and school issues.

Inclusion Support parenting courses / groups (opens in a new tab)

 



PAVS Community Connector

Children and Families Connector | Pembrokeshire (opens in a new tab)

 



Youth Services

Pembrokeshire Youth is an integrated service comprising of the Targeted Youth Team, Youth Support Team, Community Youth Team and the Youth Justice Team. The service provides non-formal, informal and structured opportunities and experiences for young people aged 11 – 25, enhancing their personal, emotional, social and political development. Pembrokeshire Youth offers advice and guidance, and supports young people to reach their full potential.

Pembrokeshire Youth - Pembrokeshire County Council 

 



Housing related support 

What support can be offered?

Our providers can work in partnership with you to:

• Access safe, suitable and sustainable accommodation and negotiate appropriate tenancy terms;
• Manage your debts and money, such as rent arrears, claiming benefits, and budgeting on a low income;
• Develop or maintain the skills and confidence necessary for you to live as independently as possible in a safe and suitable home;
• Access emotional support which promotes resilience and well-being;
• Signposting and access to other services such as health, social care and other agencies;
• Improve the sustainability of your housing by tackling any social isolation and helping you play a full part in the community;
• Support you to access services which provide opportunities for education, training, volunteering, and employment;
• Understand your housing rights, including welfare rights.

Housing support - Pembrokeshire County Council

 



Citizens Advice - People PWR 

People PWR launched in 2023 and is a pilot project that takes a holistic approach to supporting families affected by or at risk of poverty and the associated effects. Inspired by the success of ‘Maximise!’ in Scotland, the People PWR team focus on engaging with families who have school age children with a clear aim of creating greater financial stability for households, addressing inequalities and improving financial capability.

People PWR – Pembrokeshire Welfare Rights project (opens in a new tab)

 

For more information:

E-mail: PFSN@pembrokeshire.gov.uk

Telephone: (01437) 770023