Annual Report of the Statutory Director of Social Services 2023

How are People shaping our services?

Across the Directorate we have been engaging with the people we are supporting, their carers and their families to gain a better understanding with regard to how we can improve our services to support their well-being.

This year we have continued to work on making our information easier to understand. We have increased capacity to produce easy read literature by Norman Industries.  We produced an easy read version of the CIW inspection completed in March 2022.  This was promoted by our Learning Disability Champions.

What did we plan to do last year

How far did we succeed and what differences did we make?

Complaints and compliments

ID: 9550, revised 19/10/2023
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