Unpaid Carers - £500 payment

Welsh Government have announced a one-off £500 payment, which is available to all eligible unpaid carers in Wales who were in receipt of Carers Allowance on 31 March 2022.

The payment is being made in recognition of the increased financial pressures many unpaid carers have experienced during the pandemic and to help with some of the additional costs they have incurred. The payment is targeted towards those individuals who care for someone for at least 35 hours a week and have low incomes.

You will not be eligible for the payment if:

  • You have an underlying entitlement to Carers Allowance but do not receive a payment because you are in receipt of another benefit at the same or higher rate; or
  • You only receive the carer premium  

Local Authorities are administering this scheme on behalf of Welsh Government. To receive the payment you are required to complete an on-line registration form and we will be writing to those customers identified through our records advising them how to register.

Applications for this scheme will open at on the 16 May 2022 and if you believe you may qualify for this payment, you can submit a claim through this website and further details will be published nearer the go-live date.

The scheme closes at 5pm on the 15 July 2022.

Payments for successful claims will be made from June.

Please note you should register with the Council where you live, not the Council where the person you care for lives (if it is different). 

How to apply

Applicants (this should be the person in receipt of carer’s allowance) are required to complete the on-line form (or a telephone application for those without internet access) and provide:

  • Your name, address, telephone number and email address
  • Date of Birth
  • National Insurance Number
  • Post code
  • A bank statement showing your name, address, account number and sort code

The closing date for all applications is the 15 July 2022.

Payments for successful applications will commence from June 2022.

If you are having problems completing the on-line application form please contact us by email using or by telephoning us on 01437 764551 and we will be able to assist you.

Unpaid Carer Payment Privacy Notice

Welsh Government Privacy Notice

ID: 8699, revised 19/05/2022